Privacy Policy

I. General information

Privacy of personal data is one of the main concerns of our site as a data operator.

This document is intended to inform you about the processing of personal data in the context of the use of our site.

II. Categories of processed personal data

II.1. If you are a customer of our site, we will process your personal data such as your first and last name, telephone, e-mail address, billing address, delivery address, date of how you use Site , your behavior / preferences / habit in society, and any other categories of data you provide directly in the context of creating your user account in the context of placement of an order through the site or in any other way resulting from the use of the Site acquis.

If to create a user account on your site, use your Facebook or Google account, our site will process the following public profile data displayed by those apps: username, email address.

If you choose to create a user account just before completing the order of a product available on your site, your email address will be required to automatically create an account. If the order has not been completed, the email address and other data provided will not be stored by our site and the created account will be automatically deleted.

II.2. If you are a visitor to our Site, we will process your personal data that you provide directly in the context of using the site, such as the data you provide in the contact section / questions / complaints, If you contact us in this way.

III. The purposes and bases of the processing

III.1. If you are a customer, our website processes your personal data as follows:
• To conduct the contractual relationship between you and our company, respectively for taking over, validating, sending and billing the order placed on the site, informing you of the order status, organizing the return of ordered products, etc.
– Processing your data for this purpose is based on the agreement between you and our company, as defined in the “Terms and Conditions”. The provision of personal data is necessary for the execution of this contract. If you refuse to provide data, it may result in the failure to comply with the contractual terms between you and our company.
• to fulfill the legal obligations incumbent on our company in the context of the services provided through the website, including tax obligations and archiving.
– Processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. Refusal to provide data may result in our company being unable to comply with its legal obligations and therefore unable to provide your services through the Site.
• for marketing activities, respectively for the transmission through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by our company through the Website.
– Processing your data for this purpose is based on your consent if you choose to provide it.
You can express your consent to data processing for this purpose by ticking the appropriate box at the time of account creation or after creating your account at the “My Account” section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the “delete data” section.
Providing your data for this purpose is voluntary. Refusing to provide consent to process your data for this purpose will not have any negative consequences for you.
• For the purpose of conducting various analyzes, reporting on how the website works, creating profiles of consumer preferences, mainly in order to improve the experience offered on the website.
– Processing your data for this purpose is based on the legitimate interest of our company to permanently improve the customer experience on the site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.
III.2. If you are a site visitor, our company processes your personal data as follows:
• for marketing activities, respectively for the transmission through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by our company through the Website.
– Processing your data for this purpose is based on your consent if you choose to provide it.
You can express your consent to data processing for this purpose by filling in and ticking the appropriate box in the newsletter subscription form available on the site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications.
Providing your data for this purpose is voluntary. Refusing to provide consent to process your data for this purpose will not have any negative consequences for you.
• to resolve complaints, and to monitor traffic and improve your experience on the website.
– Processing your data for this purpose is based on the legitimate interest of our site in ensuring the correct functioning of the Website, as well as to permanently improve the visitor experience of the website, including by solving various comments, questions or complaints.
Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. The length of time we process the data

As a matter of principle, our company will process your personal data as much as is necessary to achieve the above mentioned processing goals.

If you are a customer, we will process your data for the entire duration of the contractual relationships and subsequently according to the legal obligations that are incumbent upon our company (for example, in the case of financial accounting documents for which the statutory retention period is 10 years from the date of conclusion of the transaction).
If you are a customer and you are exercising the user account deletion option by clicking on the “Delete account” button in the section of “my account”, our company will interpret this action as your option to unsubscribe from receiving commercial communications through which will keep you posted about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send you emails / sms of that kind. However, we want to inform you that deleting your account will not automatically delete your personal data. If you do not want your personal data to be processed or if you want to delete the data, you can exercise the rights detailed in section VII below. If you request the deletion of the account, but there is at least one the active request, the request for deletion of the account will only be registered after the delivery of the products and the completion of the last active order.
If you withdraw your consent to data processing for marketing purposes, our company will stop processing your personal data for that purpose without affecting the processing of our company on the basis of your consent prior to its withdrawal.

V. Disclosure of personal data

For the purposes of processing, our company may disclose your data to partners, third parties or entities that support our company in doing business through the site (eg courier companies, IT service providers), or to central public authorities / local, in the following exemplary cases listed:
• to administer the site;
• In situations where this communication would be necessary to award prizes or other facilities to the individuals concerned as a result of their participation in various promotional campaigns organized by our company through the site;
• to maintain, personalize and improve the site and its services;
• to perform data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
• for the transmission of commercial marketing communications, under the conditions and limits stipulated by the law;
• when disclosure of personal data is provided by law, etc.

VI. Transferring personal data

Personal data provided to our company can be transferred outside of Romania, but only to countries in the European Union.

VII.The rights you benefit from

Under the conditions provided by the legislation on personal data processing, you are entitled to the following rights:
• the right to information, the right to receive details of the processing activities carried out by our company, as described in this document;
• the right of access to data, the right to obtain confirmation from our company regarding the processing of personal data, as well as details of the processing activities such as the way the data are processed, the purpose of the processing, the recipients or categories of data recipients, etc .;
• the right to rectification, the right to obtain inaccurate or unjustified personal data without proper justification by our company, as well as the completion of incomplete data; Correction / completion shall be communicated to each recipient to whom the data was transmitted, unless this proves impossible or involves disproportionate efforts.
• the right to delete the data without undue delay (the “right to be forgotten”) if one of the following reasons applies:
– these are no longer necessary for the purposes for which they were collected or processed;
– if consent is withdrawn and there is no other legal basis for processing;
– if the data subject opposes processing and there are no legitimate reasons to prevail;
-If personal data has been processed unlawfully,
-If personal data has to be deleted for compliance with a legal obligation;
– personal data has been collected in connection with the provision of information society services in accordance with Union or national law under which the operator is located.
• It is possible that, following the request for data deletion, our company will anonymize this data (thus depriving it of its personal character) and continue processing for statistical purposes under these conditions;
• the right to restrict processing to the extent that:
– the person contests the accuracy of the data, for a period that allows us to verify the correctness of the data;
-processing is illegal and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
– the operator no longer requires personal data for processing, but the data subject requests them to find, exercise or defend a right in court; or
– the target person opposed to processing (other than direct marketing) for the time period during which it is verified that the legitimate rights of the operator prevail over the data subject’s.
• the right to data portability, respectively the right to receive personal data in a structured, commonly used way and in a readable format, and the right to have such data transmitted by to our company to another data operator, to the extent that the conditions provided by law are met;
• the right to opposition – as far as the processing activities are concerned, can be exercised by submitting a request as indicated below;
– at any time, for reasons related to the particular situation of the data subject, that the data that is intended to be processed under the legitimate interest of our company or the public interest, unless our company can demonstrate that it has legitimate and compelling reasons that justify processing and that prevail over the interests, rights and freedoms of the data subjects, or that the purpose is to establish, exercise or defend a right in court;
– at any time, free of charge and without any justification, that data intended to be processed for direct marketing purposes.
•the right not to be subject to an automatic individual decision, the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produces legal effects concerning the data subject or affects it in a similar way to a significant extent;
• the right to contact the National Supervisory Authority for Personal Data Processing or the competent courts, to the extent that you consider it necessary.
For any additional questions about how personal data is processed and to exercise the above rights, please contact the “Contact” page.
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